Thursday, November 29, 2018

LogicWoman tries again (where’s my cape?)

Me: I got your promotional email last night and tried to use the coupon but it didn't go through on my phone. Can you apply the coupon now?

Store: Oh, oops, sorry. It's too late. It doesn't work on a phone, you have to use a desktop computer.

Me: You can't retroactively apply the coupon?

Store: Nope, the order's already gone through.

Me: But it was for 35% off which would save a lot - is there any way to help? I just ordered it last night.

Store: Nope, the order has advanced to another department now.

Me: Fine. Can I return it then? I'll just re-buy it from my computer so the coupon will work.

Store: Hmm... let me see what we can do...

(Magically, they were suddenly able to apply the discount...)