Surprise!

Me to Help Desk: "You've got to help me with these spam calls. I opened a ticket last week about it but today it's like they're nonstop. They're even calling me while I'm on the phone with you!"

Text from my sweetie: "I'm going to ruin the surprise by saying this but you need to answer your phone... the delivery people have been trying to reach you for an hour!"

Me, calling Help Desk back: "I need to cancel a ticket..."